Frequently Asked Questions

Q: Are you insured?
A: Yes. Windy's Waggy Woofs is insured  with specialist animal trade insurers. Our insurance covers public liability; day care, custody, control and transportation of your dog; loss of keys and boarding.

Q: I have a puppy or small dog, can they come for walks or daycare?
A: Yes. Daycare or walks is the perfect environment for your puppy to grow and socialise. We accept puppies from as young as 11 weeks old or once they are out of their vaccination period.
Q: Can I meet the team before sending my dog for walks or daycare?
A: Yes. We always do a free home visit to meet you and your dog!
We will talk you through their day/walk, who and where they'll go and complete the registration process with you.
We’re confident you will be impressed!
Q: My dog doesn’t like crates or confined spaces, will he cope with travelling to and from walks/daycare?
A: Yes. Our crates & seatbelts are vet approved and have more space than necessary for even the bigger breeds. Very rarely do we find that the dogs have any issues with the van or crates, since it has a hugely positive association for them – it means they get to have a fun day running around with all of their friends!
Q: Do you offer walks/daycare on the weekends and bank holidays?
A: Windy's Waggy Woofs daycare only operates from Monday-Friday. However, individual walks are available on Saturday's until 3pm.
We are closed on Sunday's & Bank Holidays.
Q: Will my dog be supervised at all times?
A: Yes. Your dog will be under constant supervision by our team  and will NEVER be left unattended.
Q: Do I need to be home when you collect or drop off my dog?
A: No. Most clients are comfortable sharing a set of keys with Windy's Waggy Woofs to enable us to collect and drop off your dog even if you are not home. All staff who have responsibility of client’s keys are security checked and insured.
Q: What happens if my dog doesn’t get on with another dog (Group/Daycare)?
A: Windy's Waggy Woofs is extremely strict in only accepting social dogs. This ensures all of the dogs are happy in one another’s company, so it is unlikely your dog will not get on with another dog. In fact, the dogs usually form their own social groups who enjoy similar activities!